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Privacy Policy

Who we are

This website is setup and maintained by MedCare Equipment Company, LLC.
Our company’s privacy policy can be found here: Your Privacy – MedCare (


If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles and links on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.
All order data is shared with the MedCare Equipment Company, LLC. and UPMC Health Plan.
Depending on products ordered, some data, including your patient’s delivery information, may be shared with Drive DeVilbiss Healthcare to facilitate the delivery of the ordered products.

How long we retain your data

For users that have login’s created on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Inactive user accounts are periodically removed from our website, inactive users are considered accounts that have not had login activity greater than six (6) months.

Patient data for placed order’s is held on this website for no greater than thirty (30) days, for reporting purposes only. At that time, patient information is purged from this webserver. Patient data related to the order, at the time the order is placed, is also sent to MedCare Equipment Company, LLC. for processing. Patient records within their system are held for a minimum of seven (7) years but may be kept longer. If you have any questions about this, please reach out to MedCare Equipment Company, LLC.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Your data may be sent to the following service providers:
MedCare Equipment Company, LLC.
UPMC Health Plan
Drive DeVilbiss HealthCare